Case study · LA Moving Star
40% Faster Dispatch Across Drivers, Foremen, and Customer Jobs
LA Moving Star provides residential and commercial relocation services. Distil Stack’s moving management ecosystem connects its public experience with an administrative dashboard and dedicated customer, driver and foreman portals for coordinated job execution.
- Client
- LA Moving Star
- Industry
- Logistics
- Platform
- Web, admin, customer, driver and foreman portals
- Product
- LA Moving Star
01Platform at a glance
Connected capabilities
- 4 rolesadmin, customer, driver and foreman
- Routingmoving schedules and coordination
- Jobstracking and payment management
02The challenge
Where they started
A moving job requires office staff, customers, drivers and foremen to work from the same schedule and job information.
Routing, changing moving dates, field execution and payments must remain connected throughout the relocation journey.
03The solution
What we built
- 01
Customer portal
A dedicated client experience connects customers with their moving jobs and associated information.
- 02
Dispatch and routing
Job management, smart routing and moving schedules support operational coordination from the central dashboard.
- 03
Field-team portals
Separate driver and foreman experiences support the people responsible for transportation and on-site execution.
- 04
Operational administration
Job tracking and payment management give administrative staff a connected view of moving operations.
04The outcome
The outcome
A coordinated operating environment that connects the office and field teams with customer-facing job visibility and payment administration.
05In their words
“Our operations involve much more than booking a moving job. Distil Stack approached the platform with a clear understanding of dispatch, drivers, foremen, customers, and payments, creating a connected system designed around the way our business actually operates.”
