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AI Agents & Workflow Automation
We design AI agents and automated workflows that read, decide and act across your tools, with approvals, audit trails and clear limits on what they can touch.
We scope this service around your workflow, existing systems and acceptance criteria. The work starts with the problem and its constraints, then a written scope and price. A packaged solution is a different buying route: choose it when its defined deliverables already fit the job.
01The problem
Agents and automations that move work between your systems, with people in the loop.
Staff spend hours moving data from email to CRM to spreadsheet and back again.
Assistants can explain a policy but can't open the ticket, update the record or send the follow-up.
Brittle scripts break silently, so teams keep doing the work by hand just in case.
02Capabilities
Clear roles, tools and permissions for each agent, defined around a specific job rather than a general assistant.
Agents connect to your CRM, ERP, ticketing, email and internal APIs through scoped, logged actions.
Sensitive steps go to a person with full context, so automation speeds work up without removing oversight.
Agents ground their answers in your documents, policies and records, and cite their sources.
Test suites, allowlists and output checks that catch bad actions before they reach production.
Dashboards for success rate, latency and spend per workflow, with alerts when something drifts.
03Outcomes
A defined set of permitted actions, connected systems and escalation rules for each agent.
Sensitive changes wait for a person; routine actions follow the agreed workflow and access rules.
Evaluation results, execution records and cost visibility help your team understand what ran and why.
04Approach
Map the trigger, systems, permissions and completion criteria for one workflow before adding autonomous decisions.
Use representative tasks, failed tool calls and ambiguous requests to establish an acceptance baseline.
Implement scoped credentials, action allowlists, human approvals and safe handling of retries.
Launch with monitoring, spend limits, runbooks and a named owner who can pause or investigate the agent.
05Stack
06Case studies
“Our operations involve much more than booking a moving job. Distil Stack approached the platform with a clear understanding of dispatch, drivers, foremen, customers, and payments, creating a connected system designed around the way our business actually operates.”
Bakhtier AzizbekovFounder & CEO
“Distil Stack understood the challenges of building a financial platform where trust, transparency, and user experience are essential. Their ability to translate complex lending and repayment workflows into a structured digital experience aligned with our vision of making financial support between friends and family simpler and more accessible.”
Dennis CailCEO & Co-founder
“Distil Stack understood that a coaching platform needs to reflect the way a coach works with clients, not simply deliver content. Their approach helped translate our coaching experience into a structured digital environment that supports both our clients and our business.”
Maire NawazFounder & CEO
“Distil Stack understood the importance of creating a digital experience that feels approachable while supporting a meaningful wellness journey. Their work focused on bringing together the technology and user experience needed for a sleep-focused platform.”
Polly RevalienteCompany representative
“Distil Stack approached the workout timer with a clear focus on functionality and user experience. Their attention to the details of interval training and timing interactions helped shape an application designed to be practical and intuitive during real workouts.”
AppRebel, Inc.Client organization“Our goal was to make personalized learning more accessible to students through technology. Distil Stack understood the educational vision behind Baseet Teacher and approached the product as a complete learning experience, connecting AI tutoring, exam preparation, interactive study tools, and student engagement.”
Abdulsalam AlrehailiFounder & CEO
“Distil Stack understood that a fashion platform needs to make product discovery feel effortless. Their approach combined the technical requirements of digital commerce with an experience focused on helping customers explore and find products.”
Shauna CashellCompany representative
“Distil Stack understood that building a platform for aviation requires more than a conventional application. Their approach focused on translating a specialized business concept into a practical digital product, with careful attention to usability and the needs of different users.”
Isaac NsubugaFounder & CEO
“Distil Stack understood the complexity of our coaching business and helped bring our vision into one connected platform. From programmes and communities to payments, automation, and client management, their engineering approach gave us a stronger foundation for delivering and scaling our services.”
Kim CalvertFounder & CEO“Distil Stack understood the operational demands of managing restaurant employees and developed a solution focused on the details that matter—attendance, shift allocation, working hours, and salary administration. Their approach connected technology with practical workforce management.”
Pepe’s Piri PiriClient organisation
“Distil Stack helped bring structure to our digital coaching experience while keeping the client journey at the centre. Their ability to connect the technical requirements with the needs of a coaching business made the development process more purposeful.”
Hina KhanFounder & CEO
“Distil Stack demonstrated a strong understanding of the complexity behind a specialized medical education platform. They helped bring together question banks, assessments, resident programmes, rankings, and performance tracking into a cohesive learning system.”
Waleed AlsarhaniFounder & CEO
“Distil Stack understood the operational complexity of commercial laundry services and helped shape a platform around our business processes. Bringing customer accounts, credits, laundry status, and service management together created a more connected digital experience.”
Phil AkinFounder & CEO
“We wanted to create more than a marketplace. Distil Stack helped bring together supplier discovery, product listings, messaging, and real-time communication into one mobile experience. Their understanding of our business model was important in shaping the platform.”
Godfrey MsigwaFounder & CEO
“Our platform needed to make invoicing and financial administration straightforward without overlooking important business requirements. Distil Stack approached the solution with an understanding of usability, operational workflows, and the importance of reliable financial processes.”
PatrickFounder
“Distil Stack approached our education platform as a complete learning and business management solution. Their understanding of course delivery, instructor workflows, enrolments, certifications, and administration helped shape a system built around both student experiences and operational needs.”
TechFiosClient organisation
“Managing relocation and visa applications requires coordination, visibility, and careful handling of information. Distil Stack helped translate these complex requirements into a structured platform connecting applicants, administrators, and office teams through a unified process.”
Michael RoeggeCompany representative
“Our vision required a learning platform that could combine education, engagement, and administration. Distil Stack brought these elements together through courses, quizzes, exercises, communities, and management tools designed around the learning experience.”
Gary John WallaceFounder & CEO
“What stood out about Distil Stack was their ability to understand the experience we wanted to create for our clients. They approached our coaching platform with attention to both the personal journey and the technology needed to support it.”
Danielle AmosFounder & CEOWhatever you approve. We start with read-only access and low-risk actions, then widen permissions as evaluation data shows the agent is reliable.
Usually not. Agents often sit on top of Zapier, Make or n8n flows and handle the steps that need judgment.
Every action is logged and reversible where the underlying system allows it. Failures trigger alerts and fall back to a person.
$10,000 – $25,000 for a single-workflow agent; $25,000 – $60,000 for agents working across several systems. A single agent acting on one or two systems with human approval steps is the low end. Multiple agents across your CRM, ERP, and ticketing, with evaluation suites and cost controls, is the high end. Most of the cost is integration and hardening, not the model.
Map the trigger, systems, permissions and completion criteria for one workflow before adding autonomous decisions. Use representative tasks, failed tool calls and ambiguous requests to establish an acceptance baseline.
A defined set of permitted actions, connected systems and escalation rules for each agent. Sensitive changes wait for a person; routine actions follow the agreed workflow and access rules. Evaluation results, execution records and cost visibility help your team understand what ran and why.
We define which actions require a person before connecting the agent. The review shows the proposed action, its supporting information and its expected effect. Permissions and tool controls enforce the boundary; an instruction in the prompt alone is not an approval mechanism.
The approved delivery range is 8–12 weeks to production, with validation used to test a defined workflow before the full build. System access, approval requirements and integration boundaries determine the written scope. We agree dependencies rather than treating the range as a promise for every agent.
AI readiness
Ten questions, about three minutes. Find out what needs attention before you build.
08Related
AI Discovery & RoadmappingPinpoint the AI use cases worth funding and the order to build them in.
Machine Learning & GenAIPredictive models and generative features built, tested and deployed like production software.
Data Engineering & MLOpsPipelines, warehouses and ML infrastructure that keep data and models fresh.RAG chatbot development servicesA chatbot that answers from your documents. Not from its imagination.AI integration servicesAdd AI to the software you already run. No rebuild required.Business process automation servicesThe work your team repeats every day, handled.
AI Workflow AutomationAutomate one high-volume workflow end to end, with people approving the steps that matter.
AI Agents & Workflow Automation
Agents and automations that move work between your systems, with people in the loop.
