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Machine Learning & GenAI

Machine learning & GenAI development

From demand forecasting to document understanding and generative product features, we build ML systems with the evaluation, deployment and monitoring they need to stay accurate.

A custom engineering engagement

We scope this service around your workflow, existing systems and acceptance criteria. The work starts with the problem and its constraints, then a written scope and price. A packaged solution is a different buying route: choose it when its defined deliverables already fit the job.

01The problem

Where things usually stall

Predictive models and generative features built, tested and deployed like production software.

  • 01

    Accuracy that fades in production

    Models trained on last year's data degrade quietly once real users arrive.

  • 02

    GenAI without a quality bar

    Teams ship a prompt and hope. Nobody can say whether the output got better or worse this week.

  • 03

    Data science cut off from product

    Models sit in notebooks because nobody built the API, the interface or the retraining job around them.

02Capabilities

What we deliver

  • 01

    Predictive modelling

    Forecasting, scoring, classification and recommendation models trained on your data.

  • 02

    Document and language AI

    Extraction, summarisation and classification for contracts, invoices, forms and support tickets.

  • 03

    Generative product features

    Assistants, drafting tools and search built into your product rather than bolted beside it.

  • 04

    Fine-tuning and RAG

    We choose retrieval, fine-tuning or both based on accuracy, cost and how often your data changes.

  • 05

    Evaluation frameworks

    Golden datasets and automated scoring, so every model or prompt change is measured before release.

  • 06

    Computer vision

    Image classification, OCR and visual inspection where cameras and scans hold the data.

03Outcomes

What changes once it’s live

  • 01

    Evidence for the model choice

    A comparison against a baseline using representative examples from the actual task.

  • 02

    Grounded generation where needed

    Retrieval, citations and refusal behaviour designed around the information users may access.

  • 03

    Repeatable quality checks

    Versioned evaluations show how a model or prompt change affects the cases that matter.

04Approach

How we deliver it

  1. 01

    Define a useful prediction or answer

    Agree the task, acceptable errors, business constraints and a non-AI baseline.

  2. 02

    Prepare representative evaluation data

    Review data rights, labels and difficult cases, keeping evaluation examples separate from development data.

  3. 03

    Choose the smallest effective method

    Compare retrieval, prompting, fine-tuning or a predictive model against the same acceptance criteria.

  4. 04

    Ship the evaluation with the model

    Connect inference to the product, track quality and cost, and hand over reproducible checks and rollback steps.

05Stack

Tools we use most

  • PyTorch
  • TensorFlow
  • scikit-learn
  • Hugging Face
  • Claude
  • FastAPI
  • OpenAI
  • LlamaIndex
  • Ollama
  • Stable Diffusion
  • MLflow
  • OpenCV

07FAQ

Frequently asked questions

View pricing guide
Should we fine-tune a model or use retrieval?

Retrieval first in most cases. It's cheaper, easier to update and cites its sources. Fine-tuning helps when you need a specific style or format at scale.

Can you work with our in-house data scientists?

Yes. We often take a model from a data science team and build the pipelines, APIs and monitoring that get it into production.

How do you measure GenAI quality?

With task-specific evaluation sets, automated scoring and periodic human review. You see the scores on every release.

How is the engagement priced?

We agree a fixed scope and price after reviewing the work, system dependencies and acceptance criteria. The pricing guide explains approved ranges for the engagement types it covers. A written proposal confirms what is included before a build starts.

How should the first delivery decision be made?

Agree the task, acceptable errors, business constraints and a non-AI baseline. Review data rights, labels and difficult cases, keeping evaluation examples separate from development data.

What should the acceptance criteria cover?

A comparison against a baseline using representative examples from the actual task. Retrieval, citations and refusal behaviour designed around the information users may access. Versioned evaluations show how a model or prompt change affects the cases that matter.

AI readiness

Not sure where you stand?

Ten questions, about three minutes. Find out what needs attention before you build.

Machine Learning & GenAI

Machine Learning & GenAI

Predictive models and generative features built, tested and deployed like production software.