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eCommerce
Storefronts, marketplaces and the operations behind them, from headless builds to AI-driven search and personalisation.
01eCommerce
Commerce software covers more than the storefront. A customer sees a product, a price and a delivery promise, while the business coordinates stock, payment, fulfilment and support behind that promise. A fast interface cannot fix inventory that is out of date or a refund that never reaches accounting. We map the full order lifecycle before deciding which part of the customer experience needs custom development.
A headless build is useful when the experience needs control beyond a theme, but it also creates responsibilities for routing, content, product data and checkout integration. We compare that route with improving the current platform rather than treating a new front end as the default answer. The first scope names the buying journey, the systems that own the facts and the operational exceptions the team must be able to resolve.
02Challenges
Every extra second of load time costs conversions.
Off-the-shelf themes can't support the experience the brand needs.
Stock spread across channels, warehouses and marketplaces.
Every shopper sees the same products regardless of intent.
03What we build
Fast, custom front ends on Shopify, commerce APIs or your own back end.
Multi-vendor catalogues, onboarding and payouts.
AI search and personalised suggestions based on behaviour.
Stock, fulfilment and returns across every channel.
Account pricing, quotes, approvals and reorders.
Agents that answer order questions and handle returns.
04Considerations
The requirements we plan for on every project in this sector.
05Delivery decisions
Product identifiers, variants, prices and availability need consistent meanings across the commerce platform and the custom interface. Search and recommendations must respect what can actually be sold. We define how catalogue changes reach the storefront and what happens when a source is temporarily unavailable. Content, indexable routes and redirects are planned alongside the interface rather than after launch.
Orders and stock events may arrive late or more than once. We agree the reference system, reservation rules and reconciliation process before connecting an ERP, warehouse or fulfilment partner. A failed update should create an operator-visible exception. Returns and cancellations are part of the same lifecycle, not separate manual corrections added after the first successful order.
Payment authorization, settlement and refunds must align with the order's state. For B2B commerce, account pricing, quotes and approvals introduce additional rules that should remain visible to the buyer and operations team. We connect the supported provider flows and agree what happens when approval expires, payment fails or an account's terms change during a purchase.
06Delivery decisions
Tests follow the customer through discovery, purchase and after-sales service, then check the corresponding operational records. We include a payment callback arriving twice, a warehouse update failing and a return that changes the available stock. Performance checks use representative catalogues and buying journeys. The acceptance criteria distinguish page speed, successful checkout and correct fulfilment instead of treating them as one metric.
A platform migration also needs a search and data plan: product URLs, redirects, customer access and historical order references. We rehearse imports and cutover against agreed checks, keeping a route to recover if the new records do not reconcile. Handover includes catalogue publishing, integration alerts and release procedures, so the storefront remains connected to the business after the launch campaign ends.
07Services
Web & Mobile ApplicationsFast, accessible web and mobile apps for customers and internal teams.
Product EngineeringNew digital products taken from idea to launch by a single accountable team.
AI Agents & Workflow AutomationAgents and automations that move work between your systems, with people in the loop.
DevOps & Platform EngineeringPipelines, environments and internal platforms that make delivery self-service.08Case studies
“Our platform needed to make invoicing and financial administration straightforward without overlooking important business requirements. Distil Stack approached the solution with an understanding of usability, operational workflows, and the importance of reliable financial processes.”
PatrickFounder
“Distil Stack understood the complexity of our coaching business and helped bring our vision into one connected platform. From programmes and communities to payments, automation, and client management, their engineering approach gave us a stronger foundation for delivering and scaling our services.”
Kim CalvertFounder & CEO“Our goal was to make personalized learning more accessible to students through technology. Distil Stack understood the educational vision behind Baseet Teacher and approached the product as a complete learning experience, connecting AI tutoring, exam preparation, interactive study tools, and student engagement.”
Abdulsalam AlrehailiFounder & CEO
“Distil Stack understood the challenges of building a financial platform where trust, transparency, and user experience are essential. Their ability to translate complex lending and repayment workflows into a structured digital experience aligned with our vision of making financial support between friends and family simpler and more accessible.”
Dennis CailCEO & Co-founder
“Distil Stack approached the workout timer with a clear focus on functionality and user experience. Their attention to the details of interval training and timing interactions helped shape an application designed to be practical and intuitive during real workouts.”
AppRebel, Inc.Client organization“Distil Stack understood the operational demands of managing restaurant employees and developed a solution focused on the details that matter—attendance, shift allocation, working hours, and salary administration. Their approach connected technology with practical workforce management.”
Pepe’s Piri PiriClient organisation
“Distil Stack understood the importance of creating a digital experience that feels approachable while supporting a meaningful wellness journey. Their work focused on bringing together the technology and user experience needed for a sleep-focused platform.”
Polly RevalienteCompany representative
“Distil Stack helped bring structure to our digital coaching experience while keeping the client journey at the centre. Their ability to connect the technical requirements with the needs of a coaching business made the development process more purposeful.”
Hina KhanFounder & CEO
“Distil Stack demonstrated a strong understanding of the complexity behind a specialized medical education platform. They helped bring together question banks, assessments, resident programmes, rankings, and performance tracking into a cohesive learning system.”
Waleed AlsarhaniFounder & CEO
“Distil Stack approached our education platform as a complete learning and business management solution. Their understanding of course delivery, instructor workflows, enrolments, certifications, and administration helped shape a system built around both student experiences and operational needs.”
TechFiosClient organisation
“We wanted to create more than a marketplace. Distil Stack helped bring together supplier discovery, product listings, messaging, and real-time communication into one mobile experience. Their understanding of our business model was important in shaping the platform.”
Godfrey MsigwaFounder & CEO
“Managing relocation and visa applications requires coordination, visibility, and careful handling of information. Distil Stack helped translate these complex requirements into a structured platform connecting applicants, administrators, and office teams through a unified process.”
Michael RoeggeCompany representative
“Distil Stack understood the operational complexity of commercial laundry services and helped shape a platform around our business processes. Bringing customer accounts, credits, laundry status, and service management together created a more connected digital experience.”
Phil AkinFounder & CEO
“Distil Stack understood that a fashion platform needs to make product discovery feel effortless. Their approach combined the technical requirements of digital commerce with an experience focused on helping customers explore and find products.”
Shauna CashellCompany representative
“Our vision required a learning platform that could combine education, engagement, and administration. Distil Stack brought these elements together through courses, quizzes, exercises, communities, and management tools designed around the learning experience.”
Gary John WallaceFounder & CEO
“Our operations involve much more than booking a moving job. Distil Stack approached the platform with a clear understanding of dispatch, drivers, foremen, customers, and payments, creating a connected system designed around the way our business actually operates.”
Bakhtier AzizbekovFounder & CEO
“What stood out about Distil Stack was their ability to understand the experience we wanted to create for our clients. They approached our coaching platform with attention to both the personal journey and the technology needed to support it.”
Danielle AmosFounder & CEO
“Distil Stack understood that a coaching platform needs to reflect the way a coach works with clients, not simply deliver content. Their approach helped translate our coaching experience into a structured digital environment that supports both our clients and our business.”
Maire NawazFounder & CEO
“Distil Stack understood that building a platform for aviation requires more than a conventional application. Their approach focused on translating a specialized business concept into a practical digital product, with careful attention to usability and the needs of different users.”
Isaac NsubugaFounder & CEOYes, including Shopify Plus, custom apps and headless front ends on the Storefront API.
Yes. Product, customer and order data move across, and URLs are redirected to protect your search rankings.
Not always. We compare the required experience, platform limitations, content workflow and maintenance capacity with improving the current storefront. Headless adds control but also integration and operational responsibilities. The decision should follow a specific need, not a preference for a technology.
We define the reference system and the meaning of stock, reservations, cancellations and returns. Integrations include handling for delayed or duplicated events and a reconciliation route for exceptions. The exact design follows the warehouse, ERP and commerce interfaces available to your business.
We inventory important routes, map their destinations and implement permanent redirects where paths change. Product, category and content metadata are checked with the new catalogue. Search visibility is monitored after release; no migration can responsibly promise a particular ranking or instant recovery.
Catalogue complexity, buying journeys, account rules, payment providers, ERP or fulfilment connections and migration drive the estimate. A storefront refresh and a multi-vendor marketplace are different engagements. We define the release scope first and provide a written price, using the pricing guide for relevant product and integration ranges.
eCommerce
Tell us what you're planning. We'll share what we've learned from similar projects and suggest a sensible first step.
